HyperSKU
HyperSKU
Benjamin and his two partners, who were college classmates, embarked on their dropshipping journey as a side business. With each team member assigned clear responsibilities, they diligently tested products from various categories such as tools, toys, and clothing. Despite their efforts, they struggled to find that one winning product that would bring in the desired profits. Their revenue remained in the four-figure range, and they yearned for a breakthrough in their venture.
During their partnership with HyperSKU, the team received proactive updates on logistics, system enhancements, product recommendations, market insights, and anticipated issues from HyperSKU. Our team diligently addressed customer demands for product exchange, assisting in refining every product detail. Ultimately, the team developed around 2-3 ideal winning products, resulting in a surge of orders. HyperSKU promptly planned stock inventory solutions, negotiated prices with suppliers, efficiently managed the warehouse, and helped overcome cash flow challenges related to inventory.
Benjamin's team witnessed remarkable growth, scaling from four-figure revenue to six-figure revenue. As order volumes and revenue increased, they faced inevitable after-sales issues. However, the HyperSKU team swiftly responded, introducing customized packaging solutions to enhance the end-user experience and improve shipping accuracy. As a result, Benjamin's return rate decreased from 10% to less than 2%, leading to enhanced customer satisfaction.
